Refund policy

Return and Refund Policy

All products sold by TradeBotPilot are digital and delivered instantly upon purchase. Because of the nature of digital goods, please review this policy carefully before buying.

Digital delivery and final sales

Once a digital product (Expert Advisor, indicator, or tool file) has been delivered or made available for download, the sale is final and non-refundable, except in the cases described below.

When we will offer a refund or replacement

- The file you received is corrupted, incomplete, or does not match the product described on the listing.

- You were charged more than once for the same order (duplicate purchase).

- The product is fundamentally unable to run on the MetaTrader platform version stated on the product page.

To request a replacement or refund under these circumstances, email support@tradebotpilot.com within 14 days of purchase with your order number and a description of the issue. We will investigate and, where appropriate, provide a corrected file or a refund.

What is not covered

Trading results are not a basis for a refund. Expert Advisors and indicators are analytical and automation tools; they do not guarantee profit, and past or backtested performance does not guarantee future results. Change of mind after a file has been downloaded is also not eligible for a refund.

Contact

Questions about this policy can be sent to support@tradebotpilot.com.